We are pleased to share that our valued member Bound is organizing an Intensive and Certified Course in Psychological First Aid at Work: Build crisis response & emotional support skills.
⏱️ Duration: 6 hours
🌐 Programme delivered in Portuguese
📅 Date: 24 November 2025
👥 Max. Participants: 20
📍 In-person or online synchronous modality
About the Programme
This practical training, based on WHO methodologies and international best practices, empowers professionals to act ethically, safely, and compassionately in critical situations.
With methodological rigor, recognized certification, and pedagogical excellence, the course ensures consistent and scalable knowledge transfer, promoting real transformation from the inside out.
Target Audience
Professionals with a strategic role in teams or organizational culture:
Leaders and managers
HR, Occupational Health & Safety teams
Wellbeing and Wellness Ambassadors
Psychosocial support technicians and related areas
Ideal for those working on the frontline of organizational health and wellbeing who want to strengthen the internal emotional support system.
Methodology
Training based on WHO guidelines and the Hobfoll crisis intervention model, with a practical and experiential approach:
Simulations & role-playing of critical situations
Real case studies
Self-regulation techniques (grounding, breathing, muscle relaxation)
Group reflection on ethical dilemmas & boundaries of the First Aider role
Access to supplementary materials, a practical guide, and optional post-training follow-up with specialists
Objectives
Recognize signs of psychological distress at work
Respond safely, empathetically, and ethically to crises
Promote appropriate referrals & strengthen a culture of support
Apply brief emotional management techniques in critical moments
Encourage self-care and healthy boundary-setting in the First Aider role
Content
Reflection on mental health risks at work
WHO action principles (prepare, look, listen, connect)
Hobfoll crisis intervention model
Limits & responsibilities of the First Aider
Practical emotional support techniques
Self-care & emotional management for First Aiders
Deliverable: Quick Reference Guide for daily use
Pricing
CCLBL Members: €310 (50% discount)
Non-Members: €620
Certification
Certificate: “First Aider in Workplace”
Requirements: 90% attendance, active participation in simulations, and passing the final exercise
Organized by Bound
Facilitated by Jacinta Gonçalves – Crisis Psychological Intervention Specialist, with expertise in psychological first aid, critical incident management, and crisis response with victims, families, and professionals.
Supported by a multidisciplinary team experienced in occupational psychology, organizational mental health, and First Aiders training.
We hope to see you there! Warm regards, CCLBL.